We offer systems that give your business a competitive edge – whether you select a cloud, on-premises solution or a mix. You can’t go wrong with a communications solution from Greenbrier Technologies.
The Next Generation in Business Phones
Business Phone Solutions
In today’s fast-paced, interconnected world, it is more important than ever for businesses to have a communications solution that will keep them connected to their customers and employees – from anywhere, at any time. Despite some providers extolling the diminishing need for a desktop phone, the fact is that it remains one of the most – if not the most – critical components to successful business communications. Equipping employees with the right phone that delivers the best features and productivity-enhancing tools can drastically increase a company’s business performance.
ON-SITE Solutions
Take the plunge!
While more businesses and applications are moving to the cloud, not all businesses are ready to take the plunge. Flexibility is key for businesses that need an on-site solution but realize that cloud communications are on their horizon. As your business looks to the future, it’s important to select a business communications platform that can accommodate your needs today with the capability to solve tomorrow’s problems.
You also need a solution that integrates several applications into one, such as communications and collaboration, phones, and integrated call center solutions. Not to mention integrating with third-party systems, which can help deliver a seamless workflow.
Migrate to the Cloud
Migrate to the Cloud
Bring your communications and collaboration platform into the cloud for better mobility, quality, simplicity, and reliability — all at a lower cost than a premises-based system. You can add offices, users and features easily to grow and customize your communications for a true competitive advantage.
Key Benefits
BE MORE PRODUCTIVE
Bring all of your communications tools into one cloud and one application for a seamless experience on any device, anywhere in the world. Easily manage voice, email and IM from a single screen to reduce management complexity and boost productivity.
DELIVER BETTER CUSTOMER SERVICE
Integrate MiCloud Business with your contact center to deliver and superior customer experience, including CRM and Salesforce integrations, so you can link customers and data in real time
SIMPLE AND SECURE
Enjoy a system that’s simple to use and manage: there are no boxes to install, no software to maintain. You get high reliability, exceptional quality and enterprise-class security through our state-of-the-art cloud.
Features
- Local phone numbers
- Unlimited local calling
- Free/Unlimited long distance calling in the U.S. and Canada
- Local number portability
- Mobile twinning
- Hot Desking
- Corporate auto attendant
- Automatic transition between day/night routing
- Customized music on hold
- Voicemail with email forwarding
- Hunt/Ring groups
- Audio Conferencing
- Interoffice 4-digit dialing
- Localized E911
- Call transfer
- Call forwarding
- Call park
- Call hold
- System speed dial
- User speed dial
- Direct page
- Individual record call
- Do not disturb
- Call history
- Outbound caller ID (name and number)
Access Powerful Business Analytics
Gain insights that optimize business performance using powerful data visualization on intuitive dashboards. See real-time analytics to better resource plan your agents and fine tune your system for optimal performance.
